Charnette Labs builds websites, mobile apps and push notification systems exclusively for hotels, safari lodges, tour operators and DMCs. We speak your language — because we've lived in your world.
Most tech agencies need educating about your world. We don't. Charnette Labs was founded by a former travel industry professional with years of experience in luxury safari and travel sales — and we built RepBud, the AI-powered CRM designed specifically for the travel trade.
When you work with us, you're not spending time explaining rate seasons, FAM trips, net rates or why a lodge in Laikipia needs a website that loads fast on a satellite connection in Kenya. We already know.
Former travel trade professional. Built RepBud for the industry. We've worked in B2B and B2C travel — you won't spend time explaining your business to us.
Your guests judge you before they arrive. A fast, mobile-first website that loads in under 2 seconds anywhere in the world turns browsers into bookers.
We don't build and disappear. We host, maintain and grow with you. One monthly fee, direct access to the team who built it. No call centres.
Everything designed with tourism in mind — not adapted from something else.
Beautiful, fast, mobile-first websites that turn visitors into bookings. Built on Cloudflare's global network — under 2 seconds load time anywhere in the world.
From guest experience apps to internal staff tools — custom mobile applications that make your operation smoother and your guests happier.
Email newsletters have a 20% open rate on a good day. Push notifications hit 90%+. We build systems that reach your guests directly — on their lock screen, right now.
Everything we build, we look after. Monthly hosting, security, updates and a direct line to us. No tickets, no bots, no waiting. Your site stays live so you stay focused.
We work exclusively with tourism and travel businesses. Everything we build is informed by how your industry actually operates.
The average marketing email open rate in travel is 18–22%. That means 8 out of 10 people never read your message.
Push notifications appear on the lock screen — personal, immediate, impossible to ignore. Average open rate? Over 90%. Cost per send? Zero.
Can't find your answer here? We have a full FAQ page — or just email us directly.
See all FAQs →Tell us about your tourism business and what you need. We'll tell you exactly how we'd approach it — no jargon, no sales pitch.